Genisys representatives can collect the standard Exchange contact information but the form has been customized to also collect the Genisys consultant manager assigned to the client. One of the more robust features that was added to the form is the ability to track the type of interaction conducted with a client, capture any notes relevant to the interaction, and create a log of the interaction activity. It also allows users to link to MapPoint to generate and save driving directions to the client site. All of this information can then be loaded to a Pocket PC.